Frequently Asked Questions

Each service may vary. Due to the change in the employment market, we often times will send one or two Cleaning Specialists to complete a cleaning work order. Each specialist goes through a seven-step training process which requires he or she to be familiar with the tools, products and procedure used to clean your home.

While our specialists are fast and efficient, we take timing serious.  We finalize your quote before entering your home, this way there are no surprise charges in the end. If for some reason we feel there is an additional add-on service needed, we will always contact you in advance. The Average cleaning takes between 2 to 3.5 hours depending on the service type.

Absolutely! We love to catch up with our Customers! See you soon! 

While we do love to protect the planet and its wellbeing, we must also use products that can cut through the dirt and grime - sometimes beyond what green products can handle. However, we specialize in using Seventh Generation products by request . Call today to schedule your next green cleaning! 

This is the million dollar question - yet one of the most important. Our services are always unique and are tailored to each home. We use this technique to ensure our customers are getting the best rate possible for the service needed. Your Account Expert will gladly provide you with the best price possible. 

Payments for each service will be  due at the time of  service. You may submit a payment by paying via cash or check. Additionally,  we accept credit card payments. All Checks must be payable to Service Brands Management. 

Feel secure knowing that while Sur Maids is in your home, we are bonded and insured. Our Team Members always undergo a thorough hiring process which includes background check, and other requirements before their start date.